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Sampark Softwares
Sampark Softwares
Ready enterprise platforms for service operations, security, AI automation, business workflows, industrial systems, utilities and healthcare operations.

Sampark's Products & Platforms

Products & Platforms

Enterprise Platform Stack

Productized systems for business operations

Ready enterprise platforms across service operations, security, infrastructure, AI, business suites, industrial workflows and healthcare.

Ops Platform Suite

Service, asset and support operations platforms.

Manage service requests, assets, IT operations and AI-assisted support through structured enterprise workflows.

SamparkDeskService desk operations
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Enterprise Service ManagementWorkflow-led services
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Asset ManagementAsset lifecycle visibility
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ITOMOperations monitoring
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Agentic AI HelpdeskAI-assisted resolution
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Operating Flow

From request to control.

  • 1
    Capture workTickets, assets and alerts enter one flow.
  • 2
    Route actionOwnership, SLA and priority are set.
  • 3
    Resolve fasterAI and automation assist teams.
  • 4
    Track controlReports and audits stay visible.
Cyber Risk Layer

Security platforms for connected enterprise environments.

Protect endpoints, connected assets, medical devices, AI workloads and vulnerability exposure across business systems.

Desktop Security SolutionEndpoint protection stack
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OT/IoT SecurityConnected asset protection
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Medical Device SecurityClinical device defense
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Vulnerability Intelligence DatabaseExposure intelligence layer
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AI SecurityAI workload protection
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Protection Flow

From exposure to response.

  • 1
    Identify surfaceAssets and workloads are mapped.
  • 2
    Detect exposureRisks and gaps are identified.
  • 3
    Prioritize riskBusiness impact is assessed.
  • 4
    Improve postureControls and remediation continue.
Infra Risk Intelligence

Infrastructure visibility and assessment platforms.

Assess networks, infrastructure health, asset visibility and connected environment exposure before risks grow.

Network Vulnerability AssessmentNetwork risk discovery
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ITOMInfrastructure monitoring
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Vulnerability Intelligence DatabaseExposure intelligence
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Asset ManagementInfrastructure asset view
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OT/IoT SecurityConnected environment visibility
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Assessment Flow

From discovery to closure.

  • 1
    Discover assetsSystems and networks are identified.
  • 2
    Assess weaknessExposure and gaps are checked.
  • 3
    Plan fixesRisks are prioritized.
  • 4
    Monitor progressClosure remains visible.
Applied AI Products

AI platforms for automation, support and visual intelligence.

Applied AI products for chatbots, hiring workflows, agentic helpdesk, manufacturing intelligence and video analytics.

AI ChatbotConversational support layer
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AI Robo Recruitment / ATSAutomated hiring workflows
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Agentic AI HelpdeskAutonomous support actions
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AI for ManufacturingProduction intelligence
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Intelligent Video SurveillanceVision-led monitoring
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AI Flow

From use case to control.

  • 1
    Define use caseBusiness goals are scoped.
  • 2
    Connect dataInputs and workflows are mapped.
  • 3
    Apply intelligenceAI assists action.
  • 4
    Keep oversightReview and governance stay active.
Business Suite Layer

Business suites for core operational workflows.

CRM, ERP, learning, clinic and utility platforms with configurable process and reporting support.

CRMCustomer lifecycle control
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ERP SuiteCore business operations
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Enterprise LMSLearning delivery platform
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Clinic / Doctor Management SystemClinic operations suite
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Utility SolutionUtility business workflows
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Business Flow

From need to platform.

  • 1
    Map processUsers and workflows are identified.
  • 2
    Configure suiteModules and dashboards are prepared.
  • 3
    Integrate systemsData movement is enabled.
  • 4
    Support adoptionTeams move into usage.
Industrial Ops Stack

Industrial and utility platforms for plant, field and warehouse operations.

Manufacturing execution, AI production intelligence, video monitoring, utility operations, warehouse, field force and billing workflows.

MESManufacturing execution control
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AI for ManufacturingProduction intelligence
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Intelligent Video SurveillancePlant visual monitoring
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Utility SolutionUtility operations platform
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WHM / WFM / BillingField and warehouse workflows
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Operations Flow

From activity to visibility.

  • 1
    Capture activityPlant or field events are recorded.
  • 2
    Track movementJobs and materials are followed.
  • 3
    Control exceptionsGaps are escalated.
  • 4
    Report outcomesDashboards stay current.
Healthcare Platform Layer

Healthcare platforms for clinics, devices and patient support.

Clinic operations, medical device protection, patient support automation, facility monitoring and hospital asset visibility.

Clinic / Doctor Management SystemClinic workflow control
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Medical Device SecurityConnected device protection
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AI ChatbotPatient support assistant
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Intelligent Video SurveillanceFacility safety monitoring
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Asset ManagementHospital asset visibility
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Care Ops Flow

From clinic workflow to control.

  • 1
    Map workflowPatients and assets are captured.
  • 2
    Digitize controlClinic workflows are configured.
  • 3
    Improve visibilityDevice and facility events are tracked.
  • 4
    Support teamsReporting and support stay active.
Solutions & Services

Service Areas

Explore Sampark services across transformation, applications, cloud, security, data, automation, and delivery support.

Apps, APIs & Enterprise Platforms

Application & Platform Services

Application development, integration, testing, enterprise platforms, APIs, mobile apps, and delivery support.

Application Development Custom enterprise application development. Application Maintenance & Support Support and stabilize business applications. Microservices Development Modular services for scalable platforms. Web Application Development Web apps, portals, and business interfaces. Mobile Application Development Mobile apps for customers and field users. System Integration Connect enterprise systems and workflows. API Development & Integration Secure APIs and third-party connectivity. UAT & Rollout Support Controlled validation and release support. QA & Automation Testing Testing coverage and automation support. Performance Testing Load, speed, and stability validation. Application Security Testing Security testing for applications and APIs. Enterprise Platforms Enterprise software platform implementation. ERP Implementation ERP implementation and process alignment. ServiceNow Implementation ServiceNow setup and workflow delivery. SAP Integration SAP connectivity and business integration.
Explore Application Services
Cloud, Infrastructure & Operations

Cloud, Infrastructure & Managed Services

Cloud migration, infrastructure modernization, DevOps, monitoring, NOC/SOC, managed IT, and support services.

Cloud Migration Move workloads to cloud safely. Hybrid & Multi-Cloud Manage workloads across cloud environments. Cloud Native Development Cloud-ready applications and services. Cloud Cost Optimization Control cloud spend and usage waste. Infrastructure Modernization Upgrade infrastructure foundations. Server & Network Management Manage servers, networks, and operations. Storage & Backup Solutions Storage, backup, and recovery planning. Disaster Recovery and Business Continuity Resilience planning for critical operations. DevOps Automation Automate build, release, and deployment. Containerization & Kubernetes Container platforms and orchestration. Site Reliability Engineering Improve reliability and service uptime. Monitoring & Observability Track health, logs, uptime, and performance. NOC and SOC Services Operations and security monitoring support. Managed IT Services Managed support for IT environments. Infrastructure, Cloud & Network Managed Services Managed infrastructure and cloud operations. Application & Database Managed Services Managed application and database support. Helpdesk & Support Services L1/L2/L3 support and ticket handling.
Explore Cloud & Infra
Assessment, Protection & Monitoring

Cybersecurity Services

Security assessment, protection controls, monitoring, tool implementation, endpoint security, identity, and network defense.

Vulnerability Assessment Find and prioritize security weaknesses. Cloud Security Assessment Assess cloud security gaps and controls. Compliance Readiness Prepare controls for compliance needs. Endpoint Security Protect laptops, desktops, and endpoints. Network Security Secure networks, traffic, and boundaries. Email & Web Security Protect users from web and email threats. Identity & Access Security Control access, identity, and permissions. Security Monitoring & Response Monitor alerts and support response. Security Tool Implementation Deploy and configure security platforms. Firewall & EDR Implementation Implement endpoint and perimeter controls.
Explore Cybersecurity
Data, Workflow & Connected Operations

Data, Automation & IoT Services

Data platforms, BI, database services, workflow automation, IoT, MES, video analytics, and omnichannel communication.

Data Engineering & Integration Move and integrate operational data. Data Warehousing & Analytics Platforms Build structured analytics platforms. Business Intelligence & Reporting Dashboards, MIS, and decision reports. Database Management Manage enterprise database environments. Database Migration & Performance Services Migrate, tune, and stabilize databases. Process Automation Automate business tasks and workflows. Workflow Platform Development Build workflow platforms for operations. IoT Solutions Connect field devices and sensor data. MES Solutions Manufacturing execution and shopfloor visibility. Video Analytics Computer vision for events and monitoring. Omnichannel Solutions Automate communication across channels.
Explore Data & Automation
Advisory, Resources & Teams

Consulting, Staffing & Dedicated Teams

Technology advisory, resource augmentation, contract staffing, payroll outsourcing, and dedicated development teams.

Technology Consulting & Project Advisory Planning, advisory, and delivery guidance. Resource Augmentation Add skilled resources to delivery teams. IT Contract Staffing Contract IT staffing support. Payroll & Outsourcing Payroll and outsourced workforce support. Dedicated Development Teams Managed teams for long-term delivery.
Explore Consulting